Terms and Conditions for Aura and Satch Handbags
Welcome to Aura and Satch! By accessing and using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these terms, you should not use our website or purchase any products.
General Terms
These Terms and Conditions govern your use of the Aura and Satch website (www.auraandsatch.com), and any products or services provided by Aura and Satch, including the purchase of handbags and accessories. By accessing or using our website, you agree to comply with these terms.
Aura and Satch reserves the right to modify or update these terms at any time without prior notice. Any updates to the Terms and Conditions will be posted on this page, and it is your responsibility to review this page regularly to stay informed of any changes.
Product Information
We make every effort to display our products as accurately as possible on our website, including colour, design, and material. However, due to differences in monitors and lighting, the actual appearance of products may vary slightly. Aura and Satch does not guarantee that product descriptions, images, or other content on the site are error-free, complete, or current.
All product prices are listed in AUD (Australian Dollars) and are subject to change without prior notice. Prices do not include shipping or applicable taxes, which will be added during the checkout process.
Ordering and Payment
By placing an order through Aura and Satch, you are making an offer to purchase the items in your shopping cart. We reserve the right to accept or reject any order for any reason, including but not limited to product availability or pricing errors.
Payments for products purchased on Aura and Satch are processed securely through third-party payment providers. We accept various payment methods, including credit cards, PayPal, and other forms of online payment. You agree to provide accurate and complete information when placing your order and ensure that your payment method is valid.
Shipping and Delivery
Aura and Satch offers shipping within INDIA.We aim to process and ship orders promptly, but delivery times may vary depending on your location and the carrier used. Delivery times provided by us are estimates, and Aura and Satch is not responsible for any delays caused by the carrier or customs.
Shipping fees will be calculated at checkout and will depend on your location and the size of your order.
Returns and Exchanges
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your handbag, we offer an exchange policy within 7 days from the date of receipt. The item must be unused, undamaged, and in its original packaging.
Must notify exchange items within 2 days of receiving the product.
To initiate a return or exchange, please contact our customer service team at cs@auraandsatch.com. Return shipping costs are the responsibility of the customer unless the item is defective or damaged upon receipt.
Please note that custom orders or sale items may not be eligible for return or exchange.
Intellectual Property
All content on the Aura and Satch website, including logos, images, text, graphics, and product designs, is the property of Aura and Satch and is protected by intellectual property laws. You may not use, copy, distribute, or modify any content from this website without prior written consent from Aura and Satch.
Privacy and Data Protection
We respect your privacy and are committed to protecting your personal information. When you place an order or create an account, we collect certain personal data, such as your name, address, and payment details, which is used solely for processing orders and providing you with the best customer experience.
We do not share your personal information with third parties except when necessary for processing payments or fulfilling orders. For more information, please refer to our Privacy Policy.
Limitation of Liability
Aura and Satch will not be held responsible for any direct, indirect, incidental, or consequential damages arising from your use of our website or products. This includes, but is not limited to, any errors or omissions in the content, website downtime, or delays in shipping.
We make no warranties or representations regarding the quality or suitability of our products for a specific purpose, except as provided under Australian Consumer Law.
Governing Law
These Terms and Conditions are governed by the laws of Australia. Any disputes arising from these terms will be resolved in the appropriate courts in Australia, and you agree to submit to the jurisdiction of those courts.
Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: cs@auraandsatch.com
Phone: 8595511924
By using our website and purchasing products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.