Privacy Policy for Aura and Satch
At Aura and Satch, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our website, products, and services. By accessing our website or purchasing our products, you agree to the terms and conditions outlined in this Privacy Policy.
Information We Collect
We collect personal information in the following ways:
- Personal Details: When you make a purchase, register for an account, or sign up for our newsletter, we collect personal information such as your name, email address, phone number, billing and shipping address, and payment details.
- Technical Information: When you visit our website, we collect technical information including your IP address, browser type, device type, and other technical data through cookies and similar tracking technologies.
- Communication: If you contact us via email or other communication methods, we may collect any personal information you provide in your communication with us.
How We Use Your Information
We use your personal information for several purposes:
- To Process Orders: We use your details to complete and deliver your orders, including processing payments, and shipping products to the correct address.
- Customer Service: Your contact information helps us respond to your inquiries, provide customer support, and resolve any issues with your orders.
- Marketing Communications: If you have opted into our marketing communications, we may send you information about new products, promotions, or other updates from Aura and Satch. You can opt out of these communications at any time by following the unsubscribe instructions in the emails we send.
- Website Improvement: The technical information we collect helps us improve the performance and user experience of our website. It allows us to monitor website traffic and analyze user preferences.
How We Protect Your Information
We implement a variety of security measures to protect your personal information. All sensitive information such as payment details is encrypted using Secure Socket Layer (SSL) technology, which ensures that your data is transmitted securely.
However, please note that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third parties to perform necessary services on our behalf. These third parties are obligated to protect your data and may only use it to perform specific tasks, such as shipping your orders, processing payments, or providing customer support.
We may also disclose your personal information to comply with legal obligations or if we believe such disclosure is necessary to protect our rights, investigate fraud, or comply with a legal process.
Cookies and Tracking Technologies
Our website uses cookies to enhance your user experience and analyze how visitors use our site. Cookies are small files that are stored on your device and allow us to remember your preferences and provide personalized content. You can control cookie settings through your browser settings. However, disabling cookies may affect some functionality on our website.
Your Rights and Choices
- Access and Update: You have the right to access and update your personal information at any time by logging into your account on our website or contacting us directly.
- Opt-Out: If you no longer wish to receive marketing communications, you can opt out by clicking the “unsubscribe” link in our emails or by contacting us.
- Right to Erasure: You can request that we delete your personal information from our records. Please note that we may retain certain data for legal or operational purposes.
Children’s Privacy
Aura and Satch does not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe that we have collected personal information from your child, please contact us immediately so that we can remove the information.
Changes to This Privacy Policy
Aura and Satch reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” at the top of this policy will reflect the date of the latest update. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Aura and Satch
Phone: 8595511924
Email: cs@auraandsatch.com